Guarantee & Returns

100% Money Back Guarantee

Olive Nendoh Skin Care offers a 100% money back guarantee on most of its products. In the event of you not being happy with any product you order from Olive Nendoh Skin Care, please return it to us within 21 days for a full refund, credit or exchange to the address below. Products can only be sent back if they are in perfect re-saleable condition i.e. in original undamaged packaging.

Olive Nendoh Skin Care strongly advise that all returns are sent via a method of recorded delivery in order to ensure safe receipt.

Returns

When making a return please send the item back to:

Returns Dept
Olive Nendoh Skin Care
148-4A, Jln Loke Yew, 55200 Kuala Lumpur, Malaysia

Please include your details and the reason for the return. Please ensure that any returned goods are properly packed to avoid breakages. It is advisable to obtain proof of postage. We will refund your purchase within seven working days of receiving the goods. If the goods are being returned because they were incorrectly supplied, then we will also refund the postage and packaging costs. For further assistance please e-mail support@olivenendoh.com or call 03-92222151.